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VARIETY

 |  3-minute read
Economy, Hospitality Industry, Restaurant business, Economic impact of covid-19

How India's restaurant industry can bounce back after the Covid crash

It looks like the restaurant industry is on the right track to revive and reclaim to return to activities that enrich our lives in 2021.

VARIETY

 |  5-minute read
Hospitality Industry, Airlines, Hotels, Customer Service

Is the customer still king?

Organisations must realise that their relationship with their customer is what will differentiate them from their competitors in the long run.

VOICES

 |  9-minute read
Service providers, Hospitality Industry, Civil Aviation, Indigo Airlines assault

IndiGo staffers were wrong to attack, but so was the passenger

We in India have made it a habit to insult service providers caring little about their dignity.