There is no doubt that after the pandemic, the travel and tourism industry is bouncing back. Among all the industries returning to normal, aviation is booming in India. In the month of August 2023, air traffic in India increased by 22%, according to the latest data from DGCA.
Passengers carried by domestic airlines during January-August 2023 were 1006.16 lakhs as against 770.70 lakhs during the corresponding period of the previous year, thereby registering an annual growth of 30.55% and monthly growth of 22.81%: Directorate General of Civil Aviation… pic.twitter.com/KNGIEYhlIH— ANI (@ANI) September 14, 2023
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In August, IndiGo continued to have the largest market share at 63.3 per cent, followed by Air India and Vistara with a 9.8 per cent share each. SpiceJet overtook Akasa and registered a market share of 4.4 per cent. Akasa's market share in August stood at 4.2 per cent, Air Asia's at 7.1 per cent.
The growth of the Indian aviation sector is taking place under some unique circumstances, including:
But here's the thing: If you look at the load factor (which measures the percentage of available seating capacity that has been filled with passengers) of these Indian airlines, there's another airline that has beaten IndiGo – it's Vistara.
According to DGCA, Vistara had a load factor of 91.3% in August 2023, whereas IndiGo had a load factor of 83.6%.
But with the growth, also comes the increase in the complaints by consumers. According to CNBC, during August 2023, a total of 288 passenger-related complaints were received by scheduled domestic airlines.
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