Sushma Swaraj has had two good years in the government. The minister for external affairs has been hands-on and extremely proactive in helping people and, more importantly, has been seen doing it.
One of the key aspects of her reign as external affairs minister has been her prompt verification and response to people in need through Twitter. Recently she helped in providing India's unemployed workers stuck in Saudi Arabia and Kuwait with rations. The entire process was transparent, with timely updates on Twitter.
Her social media presence has been accessible and humble, making her a game changer in Indian diplomacy. She exudes the strength needed in a diplomatic negotiator, but with a surprisingly soft touch, as was evident in her legendary refrigerator tweet.
Sushma showed us a new side, a romantic side when she decided to help Faizan Patel, a Mangalore-based photographer who had tweeted about going to Italy for his honeymoon alone because his wife lost her passport.
Just two days before our trip, my wife's passport goes missing!!!— Faizan Patel (@faizanpatel) August 4, 2016
MEA sprung into action and set the wheels in motion, which allowed Patel's wife to acquire a duplicate passport so she could be with him.
Minister par excellence @SushmaSwarajBJP I am glad we have you. You're a beacon of hope. Regards, - Sana & Faizan— Faizan Patel (@faizanpatel) August 9, 2016
An Indian intl flight passenger's check-list from now on:1. Passport2. Visa3. Baggage4. E-Ticket5. Delete tweets on Sushma Swaraj— Ashwin S Kumar (@ashwinskumar) August 9, 2016
Though I have trolled @SushmaSwaraj often, but she is the best in Narendra Modi's cabinet— Joy (@Joydas) August 8, 2016
Sushma Swaraj is doing some good work out there. Commendable how she has used Twitter to reach out & help https://t.co/8w2VbxPpBA— SamSays (@samjawed65) August 9, 2016
Wife LOSES passport, husband goes to honeymoon alone, Sushma Swaraj helps. Bravo. Now some help for 39 Indians held hostage by ISIS, too?— Samar (@Samar_Anarya) August 9, 2016
Interestingly, some went deep into Faizan Patel's tweets and found some not so favourable ones about Sushma.
|Bhakts dug up Faizan's older tweets and what they found wasn't pretty. Photo: Twitter (@ChankyaBihar)|
But Sushma doesn't care, she just helps everyone.